Privacy Policy

Politique de confidentialité – French

Glacier FarmMedia Limited Partnership, Western Producer Publications Limited Partnership and Glacier FarmMedia GP Inc. (“FarmMedia”, “We” or “Us”) is committed to the protection of privacy and information security.  This Privacy Policy (the “Policy”) explains, in general terms, how we handle Personal Information (hereafter defined) in connection with the Websites and our communications with you (“you”). It is intended to help you understand what Personal Information we collect, how we use it, and the circumstances in which we may disclose it.

Please read this Policy carefully. If you do not agree with this Policy, you should not use our subscription plans, access or use our websites or applications, or attend our shows. This Policy should be read in conjunction with the farmmedia.com website Terms of Use, into which is incorporated by reference. 

This Privacy Policy addresses the protection of Personal Information we collect on the users of the website farmmedia.com and on the users of the websites linked on this page as Publications, Services and Events (the “Websites”, as well as on the persons who communicate with us using emails. It also describes certain choices you may have regarding your Personal Information.

The Websites may include links to, or content from, other websites. When you click through or interact with those websites, information may be collected on those sites for FarmMedia and/or processed by the relevant website operator, for purposes such as providing the requested content/service, administering subscriptions, and operating/improving the websites. We encourage you to review those policies before providing Personal Information on such websites. The accessing and use of third party websites is at your own risk, and we cannot assume responsibility for the privacy practices, policies or actions of the third parties who operate those websites.

What do we collect, how and why

“Personal Information” means any information pertaining to a natural person which, directly or indirectly, allows that person to be identified.

We collect only the Personal Information that is necessary to establish, manage and maintain our business relationship with you.

To process and manage job applications (recruitment), we collect, using the career application form available in the Careers section of the Websites, the following information:  

• Identity and contact details (name, email, phone, address);
• Application and profile information (resume, cover letter and any other documents you submit);
• Work eligibility and availability information.

To respond to requests and manage communications (customer service, advertising inquiries, sponsorship and partnership requests), we collect, using email addresses published on the Websites and/or online forms, the following information: 

• Identity and contact details (name, email, phone, address);
• Identity of the organization or business (name, contact person, email, phone, address);
• Request details (message content, details you provide);
• Any documents attached or uploaded.

To create and administer users’ and subscribers’ accounts and manage subscriptions, we collect, using the registration and account-management features and subscription flows available on the Websites, the following information: 

• Identity and contact details (name, email, phone, address);
• Account information (login credentials, account settings and preferences);
• Subscription information (publication choices, renewal options);
• Billing information necessary to process payments (processed by payment service providers).

To process purchases and transactions (subscriptions, tickets, or other paid services where applicable), we collect, using checkout payment forms and payment processors, the following information: 

• Identity and contact details (name, email, phone, billing address);
• Transaction details (items purchased, confirmations receipts);
• Payment information (processed by payment service providers).

To operate, secure, and improve the Websites, we collect, using server logs, security tools, cookies and similar technologies (including analytics and advertising cookies where enabled), the following information: 

• Device and usage data (IP address, browser and device information, pages viewed, timestamps, referring pages, interactions);
• Cookie identifiers and preference consent choices;
• Analytics and advertising data (aggregated or pseudonymous).

Kindly see Cookies and Other Technologies section below for more details.

We only use your Personal Information for the purposes stated above except where we are permitted by law, in very limited circumstances, to do so without your consent.

Your Consent

BY VISITING, USING THE WEBSITES OR OTHERWISE COMMUNICATING WITH US, YOU AGREE TO BE BOUND BY THIS POLICY AND CONSENT TO THE COLLECTION, USE, RETENTION, DISCLOSURE AND DESTRUCTION OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS DESCRIBED HEREIN. IF OTHER TERMS APPLY, WE WILL DESCRIBE THEM AT THE TIME OF COLLECTION.

If you do not want your Personal Information to be collected, used or disclosed in this manner, then please: refrain from providing us with Personal Information or exercise your right to withdraw your consent.  

YOU UNDERSTAND THAT CERTAIN FEATURES OF OUR WEBSITES MAY NO LONGER BE ACCESSIBLE OR MAY BE RESTRICTED FOLLOWING YOUR REFUSAL TO PROVIDE THE REQUIRED INFORMATION OR THE WITHDRAWAL OF YOUR CONSENT.

We do not knowingly collect, use or disclose Personal Information from children under the age of 14. If you are under 14, you must not provide us with your Personal Information unless your parent or legal guardian has provided valid consent on your behalf, where such consent is required by applicable law. If we become aware that we have collected Personal Information from a child under 14 without the required consent, we will take reasonable steps to delete or de-identify such information and to discontinue the collection, use and disclosure of such information. A parent or legal guardian may contact us to request access to, correction of, or deletion of a child’s Personal Information, subject to applicable law.

Security and Governance

Information security is a priority for us. As such, we have adopted policies and practices to manage our governance with regards to the protection of Personal Information that include:

• A framework applicable to the use, communication, retention and destruction of such information;
• The roles and responsibilities of our employees throughout its life cycle;
• A process for handling complaints concerning its protection.

Each employee who uses Personal Information is bound by confidentiality obligations and has received appropriate training. In addition, each employee may only access Personal Information that is necessary for the performance of his or her duties. In the event of a breach, our governance policies and practices provide for sanctions.

Disclosure of Your Personal Information

We may disclose Personal Information to third parties with your consent or, without your consent, in specific circumstances permitted by law. The following table summarizes these circumstances and the steps we take to protect such information.

Recipient	Description and purpose	Steps
Service providers, agents, subcontractors   (“Subcontractors”)	We may enter into contracts with Subcontractors to provide a service to our clients, such as a Website feature, web hosts, payment processors and delivery and logistics providers.	The contract requires Subcontractors to: – Use Personal Information only for providing the service. – Refrain from disclosing or communicating Personal Information without our authorization. – Implement rigorous security measures. – Allow us to audit these measures. – Notify us immediately of a confidentiality incident. – Destroy Personal Information at the end of the contract.
Another party in a Business Transaction	We may enter into a contract with a third party to conclude a Business Transaction. Such a transaction is defined as the disposition or lease of all or part of our business or its assets, a change in our legal structure by merger or otherwise, the obtaining of a loan or other form of financing or a security interest taken to secure any of our obligations (“Business Transaction”).	The contract requires the other party to: – Use Personal Information only for the purposes of entering into the Business Transaction. – Implement rigorous security measures. – Refrain from disclosing or communicating Personal Information without our consent. – Notify us immediately of a confidentiality incident. – Destroy Personal Information if the Business Transaction is not entered into or the Personal Information is no longer necessary for entering into the Business Transaction.
Legitimate authorities	In order to comply with a court order or decision, including a valid search warrant, or an order or decision of a regulatory authority, we may be required to provide Personal Information.	These authorities are required by their governing laws to establish measures to respect and preserve the confidentiality of your Personal Information.
Our legal counsel	In order to defend or enforce our rights, we may, in certain circumstances, disclose your Personal Information.	Both the law and the retainer agreements we sign require our lawyers to protect the confidentiality of all our communications with them.

Cross-border disclosure

Your Personal Information may be transferred to, accessed from, stored, or otherwise processed in jurisdictions outside the province of Québec (and, where applicable, outside Canada). As a result, your information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, and national security authorities in accordance with those laws.

Retention

We retain Personal Information about you only as long as necessary to fulfill the purpose for which it was collected or to comply with legal retention requirements.

We reserve the right to establish Personal Information destruction policies from time to time. If you request the destruction of your Personal Information, we will use reasonable efforts to comply with your request unless we are allowed or required by the law to keep it.

Your Rights

You have the following rights:

• The right to be informed of the types of operations carried out on your Personal Information, including its use and disclosure.

• The right to change or withdraw your consent to the collection, use and disclosure of your Personal Information.

• The right to have access to your Personal Information.

• The right to have your Personal Information corrected if it is inaccurate or misleading and to have it completed if it is incomplete.

• The right to obtain your Personal Information in a commonly used digital form.

• The right to be informed of a confidentiality incident involving your Personal Information that may cause you serious injury.

• The right to file a complaint with a competent authority. Please note that it is possible it may require you to exhaust the remedies available directly with us.

You may exercise these rights, at any time by sending written notice to the Privacy Officer whose contact information can be found at the end of this document.   

We will respond to any request within 30 days of receipt, except where the law permits an extension of that period. If we refuse to provide or correct the information, we will provide you with the reasons for the refusal, the applicable sections of the law and information about your remedies, all subject to the limitations of the law.

If we refuse to rectify your Personal Information, we will allow you to place comments in your file in respect of the Personal Information for which rectification has been refused. We will also retain the Personal Information that has been the subject of an access request for as long as necessary to allow you to exhaust any recourse provided by law.

Complaint handling

If you have questions, concerns, or a complaint regarding our handling of your Personal Information, you may contact our Privacy Officer using the contact information provided at the end of this Policy. Please provide sufficient detail to allow us to assess your request.

We will acknowledge receipt of your complaint and will investigate it in a timely manner. We may contact you to obtain additional information. Where appropriate, we will take reasonable steps to address the issue and will inform you of the outcome.

If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information (Québec), the Office of the Privacy Commissioner of Canada, or another competent provincial authority, as applicable. Such authorities may, in certain cases, require that you first attempt to resolve the matter directly with us.

Cookies and other Technologies

Cookies

Definition : A cookie is a small text sent by a server to your browser, which it will send back the next time it connects to servers sharing the same domain name.

When you visit the Websites for the first time, a pop-up window will allow you to accept or reject certain categories of cookies

If you wish, you can set your browser to notify you when you receive cookies or to refuse them. You do not need to accept the non-essential cookies to visit our Websites. However, if you refuse them, you could be unable to use some of its features.

Types of cookies

Technical cookies : Technical cookies are used throughout the browsing experience to facilitate the use of the Websites. For example: a technical cookie may be used to remember your username to facilitate your login, to remember your preferences or options you have chosen.

Analytical cookies : These cookies are anonymous and are used to collect statistics on the use of the Websites.

Advertising cookies : These cookies may be added by the Websites or by other sites serving advertisements. These cookies collect information anonymously and build up your visitor profile.

Web beacon

Definition: Web beacons are similar in function to cookies, but allow websites on different domains to share information.

Purpose: We may use web beacons to transfer your subscription access information between our Websites and domains. Web beacons do not transmit any personal information that we collect to any websites that are not owned by Us or our affiliates.

Google Analytics

Remarketing with Google Analytics: this feature allows us to deliver ads across the Internet through Google’s ad network that are tailored to the interests of users who visit our Websites.

Google Display Network Impression Reporting: this feature allows us to monitor the effectiveness of our ads placed through Google’s ad network by tracking visits to our Websites. We use this feature to improve our advertising material and its interest to users

Google Analytics Demographics and Interest Reporting: this feature allows us to collect certain non-identifying demographics information about users who visit our Websites (including age, gender and interests). We use this feature to improve our Websites’ content and advertising and make them more relevant to users.

For more information on how information is collected and processed using Google Analytics, please visit: https://policies.google.com/privacy/partners

Privacy Officer

If you have any questions or requests regarding the Policy, you can send an e-mail to our Privacy Officer using the following address: [email protected]

Changes

We reserve the right to change the content of this Policy at any time. Any changes will be posted on our Websites and brought to your attention when you log in. We recommend that you print a copy of this Policy for your records and review this section of our Websites periodically.

Last update date: February 25, 2026